Carol Clements

Ms. Clements is a seasoned technology and digital transformation executive with more than 25 years of experience leading innovation across the aviation, hospitality, and consulting sectors. She currently serves as Chief Digital and Technology Officer at JetBlue Airways, where she leads the airline’s technology vision, strategy, and implementation—driving digital innovation and enhancing operational performance and customer experience.

Prior to joining JetBlue, Mc. Clements served as Chief Technology Officer and General Manager for Pizza Hut Connect at Yum! Brands, where she oversaw technology and digital solutions powering more than 6,000 restaurants across the U.S. Her work included leadership of e-commerce, delivery and in-restaurant technology, and advanced data and analytics capabilities.

Earlier in her career, Ms. Clements spent more than a decade at Southwest Airlines in a series of technology leadership roles. Her accomplishments there include overseeing the launch of the All-New Rapid Rewards loyalty program, leading the airline’s first international expansion from a technology perspective, and driving modernization across e-commerce and customer platforms.

Ms. Clements began her career at PricewaterhouseCoopers as a principal consultant. She holds a Bachelor of Science in Mathematics and Management Science Engineering from Southern Methodist University.